This Privacy Policy explains how AMS CAP Services LLC (“AMS CAP,” “we,” “us,” or “our”) collects, uses, shares, protects and retains information related to Reconnect by Georgia Sterling (“Reconnect”), our website and related services.

1. Who provides Reconnect

Reconnect is provided by AMS CAP Services LLC, Florida, United States. Privacy questions may be sent to contact@amscapdev.com.

2. Information we collect

Depending on the features you use, Reconnect may store or process:

• Account and profile: account identifiers, name, email, profile information and preferences.
• Relationship context: relationship profiles and details you choose to provide.
• Georgia’s AI: conversations and structured memories you choose to keep.
• Reflection and guidance data: Check-ins, emotional-trigger history, Contact Plans, Reality Check entries, timeline events, saved reflections, guided-program progress and Insights.
• Community: profile information, posts, comments, collective-chat messages and reactions you choose to submit.
• Georgia Reviews: submissions and follow-up interactions, including optional files you choose to provide.
• Photos, screenshots and voice: only when you choose a feature that uses them.
• Purchases and access: product, subscription and entitlement records supplied by Apple, Google and/or RevenueCat. Reconnect does not receive or store your full payment-card number.
• Operations: notification preferences, device tokens, support requests and limited technical or security diagnostics.

Optional information is collected only when you choose to provide it or use the related feature.

3. How information is collected

Reconnect collects information directly when you create an account, enter profile or relationship details, type messages or notes, complete Check-ins or programs, post in Community, upload screenshots, record voice for transcription, submit a Georgia Review, or contact support.

Reconnect also creates operational records while you use the app, such as feature progress, notification settings, entitlement status and security diagnostics. Authentication providers, Apple App Store or Google Play, and RevenueCat may provide the minimum account, purchase or subscription information needed to authenticate you and determine access to paid features.

4. How Reconnect uses information

Reconnect uses information to provide the features you request, maintain your account, personalize in-app guidance, generate permitted Insights, process Georgia Reviews, enforce Free and Plus access, deliver notifications, protect the service, provide support and maintain reliability. Reconnect does not sell your personal information to advertisers.

5. Georgia’s AI, OpenAI and explicit permission

OpenAI is the third-party AI service used by Reconnect for AI inference and voice transcription. Before personal content is sent to OpenAI, Reconnect displays an in-app disclosure that names OpenAI, identifies the categories of information that may be sent, and asks you to affirmatively allow third-party AI processing. If you do not grant permission, new personal content is not sent to OpenAI.

When you choose to use Georgia’s AI, information sent to OpenAI may include:

• messages you send and recent Georgia’s AI conversation history;
• saved memories that you have not hidden or deleted;
• relationship details you provided, which may include a partner name, relationship status, goals, relationship length, children information and desired outcome;
• your selected app language;
• relevant Contact Plan or Reality Check information when those records exist and are relevant to the guidance you request;
• screenshots only when you specifically choose screenshot analysis, together with context you enter for that analysis; and
• voice recordings only when you specifically choose voice transcription.

Granting AI permission by itself does not upload screenshots or audio. Those categories are shared only when you actively use the corresponding screenshot-analysis or voice-transcription feature.

OpenAI states that, by default, inputs and outputs submitted through its API platform are not used to train or improve its models unless the API customer explicitly opts in. OpenAI also states that business/API data is encrypted in transit and at rest. OpenAI may retain certain data according to the applicable API service, security and data-processing terms; Reconnect does not represent that all OpenAI processing is zero-retention.

You can withdraw third-party AI processing permission at any time from AI & Data in the app. After withdrawal, new content is not sent to OpenAI unless you grant permission again.

6. Voice transcription

If you choose Voice, Reconnect sends the recording to OpenAI only to create a transcript after your third-party AI permission has been granted. The recording is processed transiently and is not written to your Reconnect database or private storage as an account audio file. The transcript is shown to you for review and editing before you decide whether to send it to Georgia’s AI. If you send it, the transcript becomes part of the conversation like typed text.

7. Screenshot analysis in Chat

Chat screenshot analysis is automatic through Georgia’s AI and is not personally reviewed by Georgia Sterling. Images you choose to submit are uploaded to private temporary Reconnect storage and shared with OpenAI for inference through a short-lived signed link. Reconnect requests deletion of the temporary copy when the analysis attempt ends, including after a failure, and scheduled cleanup removes remaining Chat attachments after two hours. The screenshot itself is not added to Chat history.

8. Contact Plan, Reality Check and emotional triggers

Contact Plans, Reality Check entries and emotional-trigger events are private account data. Check-in and SOS can record a trigger when you choose one. These records help Reconnect adapt suggestions and identify patterns over time. Reconnect Plus may unlock longitudinal pattern details and related personalized Insights.

9. Georgia Reviews and Deep Review files

Georgia Review submissions can include relationship context, optional screenshots and other information you provide and are personally prepared by Georgia Sterling. Deep Reviews may include up to 3 sequential personal interactions. Screenshots submitted for a Deep Review or follow-up are kept privately while the Review is prepared and for 30 days after final delivery, then automatically deleted unless earlier deletion is requested. Georgia’s response may be audio or written text according to the available Review option; private delivery audio remains in Review history until the Review or account is deleted.

10. Community

Community posts, comments, collective-chat messages, reactions and information you choose to place in your Community profile can be visible to other Community members according to the feature. Anonymous-posting options may be available. Reconnect does not use Community content to train AI models. Moderation and safety processing may be applied to Community submissions.

11. External service providers and protection requirements

Providers process only the information needed for the relevant service. These include:

• Supabase for authentication, database, backend and private-storage infrastructure;
• OpenAI for AI inference and voice transcription after your permission;
• RevenueCat and Apple App Store or Google Play for purchase, subscription and entitlement status; and
• providers used for email, push notifications, security and technical diagnostics.

Reconnect requires service providers that process personal data on its behalf to use that data only for the contracted services and to maintain privacy and security protections consistent with, or at least equal to, the protections described in this policy, subject to their applicable data-processing terms.

12. Data retention

Retention varies by feature and legal requirement. Account and feature data is retained while needed to provide the service. Temporary Chat screenshot files are requested for deletion after an analysis attempt, with scheduled cleanup of remaining Chat attachments after two hours. Deep Review screenshots may be retained through preparation and for 30 days after final delivery. Certain purchase, security, support or legal records may be retained when required for compliance, fraud prevention, dispute resolution or other legitimate operational obligations.

13. Data export and account deletion

You can generate a secure JSON export from the app. The export includes supported personal account datasets and is delivered through a private link that expires after one hour.

You can also request account deletion in the app. Deletion removes associated Reconnect account data subject to legally required retention. Sign in with Apple authorization is revoked as part of deletion when applicable. Store subscriptions must still be cancelled separately through Apple or Google.

14. Security, diagnostics and notifications

Reconnect uses technical and security diagnostics needed to operate and protect the service. Diagnostics are designed not to include relationship conversation content or personal notes. If email or push notifications are enabled, delivery providers process the minimum technical information required to send them. You can manage notification preferences in the app.

15. Your controls and rights

You can manage memories, notification preferences and other supported account data in the app; request an export; delete your account; withdraw third-party AI processing permission; and contact us to request access, correction or deletion where applicable. Rights may vary depending on your location.

16. Age and policy updates

Reconnect is intended for people age 18 or older. This policy may change as the service evolves. Material changes will be communicated through the app or another appropriate channel, and the effective date will be updated.

17. Contact

AMS CAP Services LLC
Florida, United States
contact@amscapdev.com